sedunitoto operates this platform under terms that govern how your account is created, maintained, and closed — and what obligations we hold toward you. Access to our services depends on local law and is available only in eligible regions where permitted.
Account Policy
User Rights
GoPay & LinkAja Context
Indonesia Eligible Regions
POLICY POSTURE
How Our Terms Apply to You
When you open an account with us, you enter into a service relationship governed by these terms. We hold your account data, transaction records, and session history in accordance with the policy described on this page. Our platform is made available where local law in Indonesia permits, and we do not extend access to regions where such use is restricted. Your use of GoPay, LinkAja, or Bank Transfer to fund your account is subject to both our transaction terms and the terms of those payment providers. We process deposits through those rails as the nominated transfer channels — the rules shown at the time of your transaction are the ones that apply. We reserve the right to update these terms. When we do, the updated version takes effect from the date it is published on this page. Continued use of the account after a policy update constitutes acceptance of the revised terms. If you disagree with a change, your option is to close your account before the update takes effect. Eligibility to use this platform is determined by local law in your region. We do not make representations about legality in jurisdictions we have not verified.
GoPay
LinkAja
Bank Transfer
Indonesia Eligible Regions
POLICY SCOPE AREAS
What Falls Inside and Outside This Policy
This policy covers your account relationship with us — what we manage, what you control, and where the boundaries are. Not every part of your experience falls under our direct terms.
Account Access
Your login credentials, session activity, and account status are covered fully by this policy. We manage these directly and you can review them via your account dashboard after logging in.
Transactions
Deposits and account transfers made through GoPay, LinkAja, or Bank Transfer are recorded in your account history. Our terms govern the platform side; each payment provider's own terms govern their service.
Site Content
Game content from studios available on our platform — including titles from Microgaming, Habanero, JDB, and Bigtime Gaming — is governed by the terms agreed between us and those studios. Your interaction with that content is covered by this policy.
Third-Party Services
External links, payment provider interfaces, and services accessed outside sedunitoto fall outside the scope of this policy. We do not accept responsibility for the terms or conduct of third-party services you access independently.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under This Policy
You have several concrete options available to you at any time through your account. Log in to review your transaction history, session records, and any account-level correspondence — all of this is visible in the account dashboard without needing to contact us. If any detail in your account looks incorrect, you can submit a correction request directly through our support channel and we will verify it against our records. You may also ask us to clarify any clause in these terms. We will respond in plain language through the same contact path listed in the support section below. Account closure is available on request; you initiate it through your account settings page, and we process the request in line with the steps shown there. All active balances must be settled before closure is finalised.
Review Your Records
Your full transaction history and session log are accessible from the account dashboard after login. No request to us is needed — the data is yours to check at any time.
Correct Account Details
Submit a correction through our support channel if your registered details are inaccurate. We verify the request against account records and update accordingly.
Raise a Policy Question
Send your question via the contact path in the support section below. We respond in straightforward language without requiring you to reference a specific clause number.
Request Account Closure
Start the closure process from your account settings page. The steps shown there walk you through balance settlement and confirmation before your account is deactivated.
CONTACT POLICY TEAM
How to Reach Us on Policy Matters
For any question specific to these legal terms, your account rights, or a correction request, use the channels below. Response times depend on volume, but we address policy questions through the same support paths used for account help.
Live Support Chat
Open the chat widget from your account dashboard to raise a policy question in real time. Available for logged-in accounts.
Email Contact
Send a written policy query to our support address listed in the account help section. Suitable for detailed questions or correction requests requiring a record trail.
Account Help Centre
The help centre accessible after login contains the current policy document, your contact history, and the form to initiate an account closure or correction request.
DATA AND SECURITY APPROACH
How We Handle Your Data and Account Security
We retain only the account and transaction data required to operate your account and meet our obligations under these terms. Data we no longer need for those purposes is removed in line with our internal retention schedule. We do not sell your information to third parties.
Cookie Handling
We use session and functional cookies to keep your account login active and your preferences saved between visits. You can review and adjust cookie settings from your browser at any time. No behavioural advertising cookies are placed without your consent.
Account Security
Access to your account requires authentication at login. If you suspect unauthorised access, contact us immediately through the live chat or email channel — we can place a hold on your account while the situation is reviewed.
Data Retention
Transaction records and account history are held for the period required by our operational and legal obligations. After that period, records are deleted. You can request a summary of the data we hold via our support email.
Requesting Changes
To update registered details, request data deletion, or ask who within our team handles your account data, use the email contact path in the support section above. We respond with a direct answer and the next step.
POLICY FAQ
Common Questions About These Legal Terms
These are the questions we receive most often about how our terms work, what your rights are, and how to take action on your account.
Does this policy apply if I access the platform through a mobile browser?
Yes. The same terms apply regardless of how you access the platform — mobile browser, desktop, or any other method. Your account data, transaction records, and rights under this policy are the same across all access methods.
What happens to my account balance if I request closure?
All active balances must be settled before your account is closed. The closure flow shown in your account settings walks you through the settlement step first. We do not close accounts with an unsettled balance without confirming the outcome with you first.
Can I request a copy of the data sedunitoto holds about me?
Yes. Send your request to our support email and specify that you want a summary of your account data. We will confirm the data we hold and provide it in a readable format within the timeframe shown in our response.
Which payment terms apply when I use GoPay or LinkAja?
Our platform terms govern the recording and crediting of transactions on our side. GoPay and LinkAja each operate under their own provider terms, which apply to the transfer leg of the transaction. Both sets of terms apply simultaneously when you make a deposit.
How will I know if these terms change?
The updated policy is published on this page with a revised effective date. If you are logged in, your account dashboard reflects the current version. Continued use of your account after the update date means you accept the revised terms.
What should I do if I think a transaction record in my account is wrong?
Log in and check the transaction history in your account dashboard first — details are shown there in full. If the record still looks incorrect after checking, contact us via live chat or email with the date and amount, and we will review it against our records.